Redrix is free and we have day jobs, so we don't offer active support. However, we hope the information below will help solve most common problems.

We will update this page as appropriate. Make sure you have the latest version installed.

Sign In

My Bungie ID isn't working

Confirm that you've entered it correctly, including the correct name code (ex. name#1234). You can check it on your Bungie user profile page.

If it still doesn't work, it may be due to a known issue with the Destiny API that prevents signing in if your Bungie ID contains certain special characters (:?>). For more information, see the issue on GitHub, or contact Bungie support for additional help. privacy settings

Because Redrix doesn't require your password, your game progression must be publicly available for us to display it.

Visit, and sign in. Click your profile image in the top right, and select Settings, then click on the Privacy tab. Enable "Show my Destiny game Activity Feed on" and "Show my Progression" under "Destiny Privacy".


Missing callout map

The callout maps in Redrix were created by the amazing @r3likt, but he seems to have taken a break from making new maps. If you notice that he's posted new maps (ex. The Anomaly, or Fragment), or discover a new source for maps, please let us know.

[?] characters in app

This is likely due to an emoticon or special unicode character in a gamer tag. We can't render it, but it shouldn't cause any other issues.

Wrong platform displayed.

We display the gamertag and platform retrieved from the Destiny API. In some cases where cross-save has been enabled, Bungie will return the original account. All of your stats will be tracked and displayed across all of your accounts.

I still need help

Feel free to jump on our Discord server. We, or someone from the community might be able to help.